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Returns and Exchange Policy

We will not be accepting returns or exchanges of any items due to hygiene purposes.


  • UNLESS you have received an incorrect order. In this case, All items must be returned in their original condition for you to receive your correct order; unused, unopened, including packaging. We cannot accept items that have been worn or altered. The customer is responsible for any return costs, all additional shipping costs will be covered by us.

**Any claims made after 3 business days will NOT be accepted. **

  * Shipping and handling fees are not refundable.* 

  • If a package is returned due to an incorrect address, The customer is responsible for any additional shipping costs to have the package sent back out


Damaged product 

We make the best efforts to ensure that all orders are carefully inspected by our staff for damages and defects prior to leaving our facility. If a damaged item is received due to rough delivery, Minkscollection.com is not liable for these damages, and claims need to be made with the carrier company.